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Director of Retail Operations

2 months ago


London, Greater London, United Kingdom OC&C Strategy Consultants Full time
Job Description

The Senior Retail Consultant role centres on project delivery with some involvement in business development as part of the practice team. A Senior Retail Consultant will typically work on a single project at a time and will also help to develop pitches, write proposals, or with longer-range business development activity.

  • Leading strategy and diligence projects, from designing the approach to overseeing analysis to synthesising findings
  • Leading OC&C project teams (typically 3-6 people on a project), including assisting team members to develop consulting skills; i.e. helping motivated and talented individuals to progress quickly
  • Building strong working relationships with client contacts during projects, and beginning to build a personal network
  • Supporting sector team efforts to reinforce OC&C's position as leaders in strategy consultancy in our chosen areas

KEY RESPONSIBILITIES:

  • Direct and manage analysis and delivery of consulting projects, ensuring client satisfaction
  • Manage and motivate project teams…
  • … and support the development and coaching of junior team members
  • Work effectively with clients and other advisors
  • Translate strategy and business needs into actionable recommendations
  • Deliver against deadlines
  • Assist in the design and delivery of client pitches and proposals
  • Support the development of IP (in the form of publications, conference presentations, etc)

ABOUT THE CANDIDATE:

We are seeking an individual with an outstanding track record of problem-solving, and achieving / exceeding objectives in a project-based environment, with the equivalent of four-to-five years' experience of complex strategy consulting projects, including experience from a blue chip and / or strategy consultancy group. They will also have interest in, and experience of, some part of the Retail, Leisure & Hospitality sector.

  • Experience of managing workstreams and leading consulting teams
  • Experience in developing and coaching people
  • Experience in translating key client issues into clear deliverables and implementing this advice
  • Analytical, highly numerate, clear thinkers who are hypothesis and issue driven
  • Intellectually curious, rigorous and creative
  • Commercially aware, able to recognise critical issues and dedicate attention accordingly
  • Effective communicators, in writing or verbally, able to adapt style for different internal and external audiences
  • Pragmatic, enthusiastic and structured implementers with an ability to create and maintain pace whilst ensuring that energies are well focussed and channelled
  • Interested in coaching and developing people and building a team
  • Able to relate well to clients and colleagues
  • Strong business ethics: honest, respectful of others and sensitive to diversity in all its forms

ABOUT THE COMPANY:

OC&C is a leading global strategy consulting firm with 14 offices around the world. We specialise in Retail, Leisure & Hospitality, Consumer Goods, Media, Technology, B2B Products & Services and Private Equity.

We pride ourselves on combining sector expertise with a bespoke approach to every engagement, working collaboratively to generate new insight and lasting impact, with opportunities for the personal development of all our team.

We have the pre-eminent strategy consulting team in Retail, Leisure & Hospitality, growing rapidly and winning with our distinctive points of view on key topics. We work with leading Retail, Leisure & Hospitality players both in the UK and abroad on the most important strategy questions they face. Our team regularly collaborates internationally and works closely with our analytics team for our corporate, investor and financing clients,

At OC&C we are committed to fostering an inclusive culture in which people of all backgrounds can thrive. We encourage applications from all, regardless of age, sexual orientation, gender identity or gender expression, transgender status, disability, marital status, pregnancy or maternity, religion or belief, race or ethnic origin, and socioeconomic background. We also have a number of staff network groups which actively support the inclusion of all of our colleagues in the firm.