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Front of House Manager
2 months ago
We're looking for a talented and motivated individual to join our team as a Junior Front of House Manager. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:- Lead by example and motivate your team to provide outstanding service
- Develop strong relationships with your team and guests through effective communication and empathy
- Monitor and maintain the financial performance of your restaurant
- Contribute to creating a fun and inclusive environment that encourages team members to be their best selves
- Identify and implement solutions to improve customer satisfaction and restaurant efficiency
- A competitive hourly rate of £11.70, plus an average of £2.80 in tips per hour
- A comprehensive 4-week training program to help you develop your skills and knowledge
- Opportunities for internal progression and career growth, including fully funded apprenticeship programs
- A generous food allowance of £14-£25 per shift
- Discounts on food and drinks at Wagamama and other TRG brands
- A pension scheme and 28 days of holiday per year
- Access to our Kintsugi wellness program, including counseling services, cycle-to-work schemes, and discounted gym memberships
We're a company that values individuality and diversity, and we're committed to creating a workplace that's inclusive and supportive. Our philosophy of Kaizen, or 'good change,' drives us to continuously improve and innovate in everything we do. We're passionate about creating a positive impact on our communities and the environment, and we're always looking for ways to make a difference.
At Wagamama, we're not just looking for employees - we're looking for people who share our values and are passionate about making a difference. If you're a motivated and enthusiastic individual who is ready to take on a new challenge, we'd love to hear from you.