Customer Service Representative

4 days ago


Chester, United Kingdom Ecruit Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Ecruit. As a Collections Advisor, you will play a crucial role in ensuring the smooth operation of our customer service department.

Key Responsibilities
  • Establish suitable repayment arrangements with customers, aligning with the company's portfolio.
  • Handle outbound and inbound calls professionally, adhering to all regulatory and company guidelines.
  • Ensure compliance with the CSA code of conduct, Data Protection Act, and FCA rules.
The Company

Ecruit is a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about providing outstanding service and building long-lasting relationships with our customers.

What We Offer
  • A competitive monthly performance bonus.
  • A smart casual dress code.
  • A contributory pension scheme.
  • Excellent public transport links.
  • Free onsite parking.
  • 20 days annual leave (plus bank holidays), increasing to 25 days with length of service.
Requirements
  • Experience in a contact centre is preferred but not essential.
  • Demonstrates a proactive approach and maintains composure under pressure.
  • Excellent communication and listening skills.
  • Empathy towards customers' situations.
  • Commitment to achieving results and excellent punctuality.
  • Familiarity with dialler systems is advantageous but not required.


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service AdviserCompany: Customer LabsJob Type: Full-timeIndustry: Hospitality and SalesLocation: Remote (with occasional travel)About the Role:We are seeking a highly skilled and experienced Customer Service Adviser to join our team at Customer Labs. As a Customer Service Adviser, you will be responsible for providing...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service AdviserCompany: Customer LabsJob Type: Full-timeIndustry: Hospitality and SalesLocation: Remote (with occasional travel)About the Role:We are seeking a highly skilled and experienced Customer Service Adviser to join our team at Customer Labs. As a Customer Service Adviser, you will be responsible for providing...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...


  • Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...


  • Chester, United Kingdom 3R Consulting Full time

    **Customer Service Representative** **Salary**:£25,000 **Hours of Work**:09:00 - 17:30, Monday - Friday **Benefits**:Social Events, Share Options, and Mental Health Support and many more My Chester based client is looking for a Customer Service Representative to join their dedicated, growing and customer focused company that strive to champion the...


  • Chester, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are currently recruiting for a Customer Service Representative to join our client's Domestic Sales & Service team. This is a fantastic opportunity for someone who is driven, customer-focused, and looking to make an impact in a dynamic team.Key Responsibilities:Deliver exceptional customer service...


  • Chester, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are currently recruiting for a Customer Service Representative to join our client's Domestic Sales & Service team. This is a fantastic opportunity for someone who is driven, customer-focused, and looking to make an impact in a dynamic team.Key Responsibilities:Deliver exceptional customer service...


  • Chester, Cheshire, United Kingdom Adecco Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional phone-based customer service to contractors, addressing their queries and assisting with their needs.Key...


  • Chester, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeLocation: Morson TalentContract: Temporary (Possible Permanent)Salary: £24,500 pro rataWorking Hours: Monday to Friday, 8am-5pmAbout the Role:We are currently recruiting for a Customer Service Representative to join our Domestic Sales and Service team at Morson Talent. This is a fantastic opportunity for someone who...


  • Chester, Cheshire, United Kingdom Morson Talent Full time

    Job Title: Customer Service RepresentativeLocation: Morson TalentContract: Temporary (Possible Permanent)Salary: £24,500 pro rataWorking Hours: Monday to Friday, 8am-5pmAbout the Role:We are currently recruiting for a Customer Service Representative to join our Domestic Sales and Service team at Morson Talent. This is a fantastic opportunity for someone who...


  • Chester, Cheshire, United Kingdom AF Blakemore & Son Ltd Full time

    Job Opportunity for a Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the success of our convenience store.Key...


  • Chester, Cheshire, United Kingdom AF Blakemore & Son Ltd Full time

    Job Opportunity for a Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the success of our convenience store.Key...


  • Chester, Cheshire, United Kingdom John Lewis Partnership Full time

    Job Summary:This is a critical front-line role where you will represent the John Lewis Partnership with every customer interaction. Your impression of the company is crucial, and you will be responsible for providing exceptional customer service.Key Responsibilities:Provide a high level of customer service, ensuring a positive experience for every...


  • Chester, Cheshire, United Kingdom John Lewis Partnership Full time

    Job Summary:This is a critical front-line role where you will represent the John Lewis Partnership with every customer interaction. Your impression of the company is crucial, and you will be responsible for providing exceptional customer service.Key Responsibilities:Provide a high level of customer service, ensuring a positive experience for every...


  • Chester, Cheshire, United Kingdom Reed Full time

    Customer Service Administrator Role We are seeking a highly skilled and dedicated Customer Service Administrator to join our team at Reed. As a key member of our Customer Service team, you will play a vital role in delivering exceptional customer experiences through multiple channels. Key Responsibilities: Process customer orders efficiently, ensuring a...


  • Chester, Cheshire, United Kingdom Reed Full time

    Customer Service Administrator Role We are seeking a highly skilled and dedicated Customer Service Administrator to join our team at Reed. As a key member of our Customer Service team, you will play a vital role in delivering exceptional customer experiences through multiple channels. Key Responsibilities: Process customer orders efficiently, ensuring a...


  • Chester, United Kingdom Moxy Chester Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Moxy Chester. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.Main Responsibilities:Provide...


  • Chester, United Kingdom Moxy Chester Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Moxy Chester. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.Main Responsibilities:Provide...


  • Chester, Cheshire, United Kingdom Age Uk Full time

    **About Age UK's Retail Teams**Our retail teams are the face of Age UK, delivering a great shopping experience to customers while generating income for the charity. This income enables us to provide essential services and support to older people who need it most.**The Role**We are seeking a Sales Assistant to join our new store in Chester on a 6-month...


  • Chester, Cheshire, United Kingdom Age UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at Age UK. As a Sales Assistant, you will play a vital role in delivering an exceptional shopping experience to our customers, while contributing to the successful day-to-day running of the shop.Key ResponsibilitiesProvide excellent customer service,...