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Customer Service Representative

2 months ago

Chester, Cheshire, United Kingdom John Lewis Partnership Full time
Job Summary:

This is a critical front-line role where you will represent the John Lewis Partnership with every customer interaction. Your impression of the company is crucial, and you will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Provide a high level of customer service, ensuring a positive experience for every customer.
  • Work collaboratively with colleagues to achieve sales and customer service targets.
  • Assist with stock control, cashiering, and other tasks as required.
  • Participate in ongoing training and development to improve skills and knowledge.
  • Contribute to a safe and healthy working environment by adhering to health and safety procedures.

Requirements:

  • A full valid UK manual driving license with no more than six points.
  • 18 years old or over.
  • Previous experience in a driving role and knowledge of chilled vehicles are desirable.

Benefits:

  • Competitive hourly rate of £12.47.
  • 37.5 hours per week, including evenings and weekends.
  • Permanent Partner status with the John Lewis Partnership.
  • Access to exclusive benefits, including staff discount, subsidised food, and learning opportunities.