CCTV Operations Manager

2 weeks ago

London, Greater London, United Kingdom Panoramic Associates Full time
Job Description

**Job Title:** CCTV Operations Manager

**Job Type:** Full-Time, Permanent

**Location:** Remote (2-3 days in office per week)

**About the Role:**

We are seeking an experienced CCTV Operations Manager to join our team at Panoramic Associates. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of the CCTV control room, ensuring that information and data resources meet the needs of our clients and stakeholders.

Key Responsibilities:

  • Operational Management: Oversee the day-to-day operations of the CCTV control room, ensuring that information and data resources meet the needs of the council and stakeholders.
  • Stakeholder Liaison: Liaise with local stakeholders such as police, solicitors, community suppliers to maintain effective communication and operational support.
  • Performance Monitoring: Line manage a team and monitor internal performance to measure and improve output, ensuring high standards of operation.
  • Compliance Documentation: Design and create documents and procedures to ensure compliance with all relevant policies and procedures.
  • Incident Management: Lead the CCTV response to critical incidents, managing CCTV operators and ensuring a coordinated and effective approach.
  • Community Safety: Ensure that Community Safety is at the forefront of the service and considered.
  • Procedural Development: Ensure the development and implementation of operational procedures for the CCTV control room, including systematic monitoring, footage review, and data retrieval.

Requirements:

  • Proven experience managing CCTV operations, preferably within a Local Authority or public sector environment.
  • Community Safety experience.
  • Previous experience of managing a team and demonstrating strong leadership.
  • Ability to review current procedures and develop/implement new ones to improve efficiency within the team.

What We Offer:

This is a full-time position offering a day rate inside IR35. You will be required to work in the office 2-3 days per week. Interviews will be taking place in the coming weeks. If you are interested in learning more, please apply today or contact Rashani Johnson at Panoramic Associates.

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