Head of Learning and Development

21 hours ago

Manchester, United Kingdom City Football Group Full time
About the Role

We are seeking a highly skilled and experienced Head of Learning to join our Talent & Culture Team at City Football Group. As a trusted advisor and strategic partner, you will work closely with our Leadership Team and People Business Partners to drive the Learning & Development strategy for all CFG Clubs and Business Functions.

Key Responsibilities
  • Develop and implement a best-in-class Learning & Development programme across CFG Clubs and Business Functions, ensuring core capability is developed across the organisation.
  • Partner with senior stakeholders and People Business Partners to build insight into current levels of capability against future requirements, identifying gaps and risks to the organisation.
  • Own and develop our digital learning estate, enhancing reach and evidencing impact, and ensuring innovative technological solutions are used creatively to facilitate learning and knowledge transfer.
  • Develop robust and measurable business cases for learning and development initiatives, building reports to measure ROI and evidencing embedding of learning.
  • Identify areas of the business where we can best utilise the Apprenticeship pathway to enhance our development proposition and build core skills into areas of business growth.
What We're Looking For
  • Experience operating in a matrix environment, partnering with senior stakeholders, ideally with a global customer base.
  • Experience conducting functional learning & development needs analysis to assess capability levels at a macro level.
  • Experience implementing technology-based learning platforms globally, including supporting infrastructure, process, and governance.
  • Experience working with Apprenticeship providers and Levy Management.
  • Expert interpersonal & influential skills, ability to adapt communication preference dependent on audience and situation.
  • Strong analytical, process, and problem-solving skills, including end-to-end and critical thinking.
  • Experience in programme managing multiple projects across various geographies and stakeholders.
  • Ability to take technical subjects materials, interpret these, and produce effective resources to upskill and train leaders.
Desirable Qualifications
  • CIPD or Equivalent Qualification.

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