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Gaming Partnership Solutions Manager
2 months ago
Our client, Aquent GmbH, is looking for a committed Partner Solutions Manager to join their Games Partnerships team.
This role is pivotal and involves direct engagement with Strategic Partner Managers and prominent Gaming Developers to cultivate industry-specific relationships while offering guidance and support on essential integrity and privacy standards.
Key Responsibilities:• Collaborate cross-functionally to address operational challenges and facilitate resolutions for Gaming Developers.
• Support initiatives aimed at improving operations and comprehending compliance obligations for third-party entities.
• Identify operational gaps, assist in decision-making, and spearhead the execution of effective solutions.
• Monitor, evaluate, and relay regulatory updates and emerging compliance risks to key partners and stakeholders.
• Work alongside policy, legal, product, engineering, data science, and dev ops teams to enhance operational efficiency and compliance delivery.
Compliance Monitoring:• Measure and report on compliance status across the EMEA-managed partners portfolio.
• Oversee daily operational tasks and provide tailored solutions for policy adherence, developer agreements, registration challenges, and more.
• Manage internal operational responsibilities, including documenting escalation reports, tracking outcomes, and communicating statuses both internally and externally.
• Advocate for the operational needs of key gaming developers with the policy and developer platform teams.
• Serve as a subject matter expert on developer platform policies within the games partnerships division.
Qualifications:
• Proven experience in online operations, customer success, account/partner management, or project management.
• Strong comprehension of the internet and/or gaming industry.
• Experience in compliance or a regulatory setting is preferred.
• Proficient in MS Excel and PowerPoint for data reporting purposes.
