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SME Billing Specialist
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Nottingham, Nottingham, United Kingdom Yü Group Full time### Job DescriptionWe are seeking a highly skilled SME Billing Analyst to join our team at Yü Energy. As a key member of our SME Billing Team, you will play a crucial role in driving sustainable and operational change to create breakthrough benefits.### Key Responsibilities* Resolve specific customer accounts within agreed service level agreements* Support...
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SME Billing Analyst
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Nottingham, Nottingham, United Kingdom Yü Group Full timeAbout the RoleWe are seeking a highly skilled SME Billing Analyst to join our team at Yü Energy. As a key member of our Billing Team, you will play a crucial role in driving sustainable and operational change to create breakthrough benefits.Key ResponsibilitiesResolve specific customer accounts within agreed service level agreements.Support the end-to-end...
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SME Billing Specialist
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Nottingham, Nottingham, United Kingdom Yü Group Full timeAbout the RoleWe are seeking a highly skilled SME Billing Analyst to join our team at Yü Energy. As a key member of our Billing Team, you will play a crucial role in driving sustainable and operational change to create breakthrough benefits.Key ResponsibilitiesResolve specific customer accounts within agreed service level agreements.Support the end-to-end...
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SME Billing Analyst
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SME Billing Team Leader Position
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Nottingham, Nottingham, United Kingdom Yü Group Full timeAbout the RoleWe are seeking an experienced SME Billing Team Leader to join our Operations team in Nottingham. As a key member of our team, you will be responsible for ensuring an excellent standard of service is provided and maintained to our Yu Energy customers.Key ResponsibilitiesProvide a motivating environment to inspire achievement and development...
SME Billing Analyst
2 months ago
We are seeking a highly skilled SME Billing Analyst to join our team at Yü Group. As a key member of our Billing Team, you will play a crucial role in driving sustainable and operational change to create breakthrough benefits.
Key Responsibilities- Resolve specific customer accounts within agreed service level agreements.
- Support end-to-end delivery of designated Billing Portfolio.
- Support maintenance and smooth running of Billing Systems.
- Work through System exceptions to resolve billing queries.
- Account set up of large customer multi-sites in billing system for group billing.
- Work alongside other departments to resolve complex billing queries.
- Liaise with External agents to resolve complex Industry/Billing exceptions.
- Assist technical Leads with producing billing statistics to report to Line manager.
- Coordinate Billing tasks to ensure weekly/monthly targets are met.
- Ability to work under pressure and manage multiple deadlines.
- Strong inter-departmental working relationships.
- Flexibility and a strong team player attitude.
- Highlighting process improvements and supporting team to drive change.
- UAT testing of system upgrades/bugs and new software.
- Desirable experience in dealing with DC/DC/MOP & DNO.
- Exposure to industry Data flows with a good understanding of industry interaction.
We are a rapidly growing business gas, electricity, and water supplier, supplying thousands of companies across the UK. Our mission is to shake-up the UK business energy market with our expert, personal service and competitive prices tailored to the needs of commercial customers.
What We Offer- 24 days annual leave + bank holidays.
- Holiday buy – up to 5 additional days.
- Day off on your birthday.
- Employee Assistance Programme.
- Annual salary review.
- Learning and development opportunities.
- Enhanced paternity, maternity, and adoption policies.
- Yü made a difference Awards.
- Travel Loan Scheme.
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance.
- Long service recognition.
- Refer a friend payment.
- Company sick pay (subject to length of service).
- New modern facilities.
- Death in service and critical illness cover.
