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SME Billing Analyst

1 month ago

Nottingham, Nottingham, United Kingdom Yü Group Full time
About the Role

We are seeking a highly skilled SME Billing Analyst to join our team at Yü Group. As a key member of our commercial energy team, you will be responsible for driving sustainable and operational change to create breakthrough benefits.

Key Responsibilities
  • Resolving specific customer accounts within agreed service level agreements.
  • Supporting end-to-end delivery of designated Billing Portfolio.
  • Supporting maintenance and smooth running of Billing Systems.
  • Working through System exceptions to resolve billing queries.
  • Account set up of large customer multi-sites in billing system for group billing.
  • Working alongside other departments to resolve complex billing queries.
  • Liaising with External agents to resolve complex Industry/Billing exceptions.
  • Assisting technical Leads with producing billing statistics to report to Line manager.
  • Coordination of Billing tasks to ensure weekly/monthly targets are met.
Requirements
  • Sharp – Effective decision-making skills to manage technical workload.
  • Experienced – preferably worked in the energy/metering industry.
  • Great communicator – first-rate communication and interpersonal skills.
  • Ambitious – don’t just want another job, want a career opportunity.
  • Analytical – naturally curious with immaculate attention to detail.
  • Motivated – have a “can do” attitude and love to see success.
  • Team player – enjoy working closely with a team to help them develop.
  • Flexible – strong team player who can adapt as the role and business develops.
What We Offer
  • 24 days annual leave + bank holidays.
  • Holiday buy – up to 5 additional days.
  • Day off on your birthday.
  • Employee Assistance Programme.
  • Annual salary review.
  • Learning and development opportunities.
  • Enhanced paternity, maternity and adoption policies.
  • Yü made a difference Awards.
  • Travel Loan Scheme.
  • 3 days additional annual leave if you get married/civil partnership etc.
  • Appointment allowance.
  • Long service recognition.
  • Refer a friend payment.
  • Company sick pay (subject to length of service).
  • New modern facilities.
  • Death in service and critical illness cover.
  • Plus, many more.