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Contract Management Specialist
2 months ago
We are seeking an experienced Contract Management Specialist to join our Wates team within our Responsive Maintenance division. As a key member of our team, you will be responsible for managing one of our social housing contracts, ensuring compliance with Health and Safety regulations and achieving target profit.
Key Responsibilities:- Team Leadership: Lead a team of Supervisors, Administrators, Planners and Operatives to achieve contract goals.
- Customer Satisfaction: Monitor and review customer satisfaction across the contract to ensure high levels of satisfaction.
- Job Scheduling: Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required.
- Operative Management: Responsible for operatives adhering to company policies, including attendance, mobile phone, driving, no smoking and alcohol and drugs policies.
- Commercial Management: Work closely with the Commercial team to identify and rectify Invoicing issues affecting contract profit and loss margins.
- Health and Safety: Ensure Health and Safety compliance in adherence with our Wates Operating Framework.
- Experience: Proven track record in managing large Maintenance contracts and a strong understanding of the Repairs and Maintenance sector.
- Leadership: Proven ability to manage a large and diverse direct labour organisation and Supply Chain.
- Health and Safety: Proven track record in Health and Safety Management and full compliance with relevant regulations.
- Commercial Acumen: Proven commercial acumen in running large Maintenance contracts.
You must have a full UK driving licence and be an excellent communicator able to influence at all levels. You will be highly organised and driven to achieve high levels of customer and client satisfaction.
