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Office Support Coordinator

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Hue Recruitment Full time
Job Description

At Hue Recruitment, our client is a family-run business with over 30 years of experience in the commercial equipment maintenance and repair industry.

Key Responsibilities:

  • Handle customer inquiries regarding equipment breakdowns, preventive maintenance, and service agreement renewals.
  • Manage the schedule of a team of engineers and respond to emergency calls from customers.
  • Create cases and work orders for repair and maintenance, and assign jobs to service engineers.
  • Communicate effectively with customers, field engineers, and field sales teams to provide clear and concise information about the status of inquiries.

Requirements:

  • Excellent customer service skills and a team player attitude.
  • Strong understanding of financial figures and numeracy, with proficiency in MS Office and Microsoft.
  • Good time management skills, attention to detail, and ability to multitask to manage workload.

Benefits:

  • 25 days holiday plus bank holidays.
  • Death in service benefit of 3 x Salary.
  • Private Pension 6%.