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Account Administrator

2 months ago

Chipping Warden, United Kingdom Igloo Full time
Account Administrator

Igloo is seeking a highly organized and proactive Account Administrator to manage client relationships and ensure the smooth day-to-day running of services.

Key Responsibilities:
  • Build and maintain strong relationships with clients and key personnel.
  • Attend regular review meetings to discuss client needs and goals.
  • Manage email inboxes, handling client queries, bookings, amendments, and complaints in a timely and professional manner.
  • Communicate effectively with clients and customers via email, phone, and text to resolve issues and provide updates.
  • Generate and manage daily reports for internal and external use to track client activity and service delivery.
  • Coordinate vehicle collections for clients and sales teams to ensure seamless service delivery.
Requirements:
  • At least 5 years of administrative experience with a strong focus on client relationship management.
  • Excellent problem-solving abilities and a self-starter mentality to drive results in a dynamic environment.
  • Strong organizational skills to manage multiple tasks simultaneously and prioritize client needs.
  • Proficiency in Microsoft Office, especially Outlook and Excel, to manage client data and reports.
Benefits:
  • Weekly pay to ensure timely compensation for your hard work.
  • Pension scheme to support your long-term financial goals.
  • On-site parking to make your daily commute more convenient.
  • Full support from Igloo's recruitment and payroll teams to ensure a smooth onboarding process.