Data Insights Manager

1 week ago


London, Greater London, United Kingdom NSPCC Full time
About the Role

We are seeking a highly skilled Data Insights Manager to join our Commercial Strategy Team within the Professional Learning Services department. As a key member of our team, you will be responsible for developing and implementing data strategies to drive business growth and inform commercial decision-making.

Key Responsibilities
  • Develop and implement data strategies to create a single customer view, covering areas such as data systems, data visualization tools, and market insights.
  • Lead and manage the PLS Data and Insights team, providing coaching and mentoring to achieve high performance, growth, and personal development.
  • Work with the Marketing and Planning team to provide accurate data and insights to inform our departmental annual marketing plan.
  • Take overall responsibility for all market insights, research, and competitor analysis to inform our pricing strategy and product portfolios.
  • Improve the data quality of the department, introducing audits and processes to achieve best practice.
  • Accountable for accurately reporting on the corporate impact measures and Key Performance Indicators for the department.
  • Support all users, including the Senior Leadership Team, with ad-hoc deep dive analysis and insight requests.
Requirements
  • Highly developed experience analyzing data (ideally customer and audience data) and delivering insights to inform commercial decision-making.
  • Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages.
  • Experience of creating and delivering data strategies to improve business performance.
  • Experience in using data visualization tools to create dashboards that improve efficiency and enable self-serve insight.
  • Ability to build, manage, and develop relationships within an organization and externally and achieve objectives through these relationships.
  • The ability to plan, monitor, and implement projects and initiatives, identifying conflicting demands and establishing clear priorities, and ensuring that own work and work of others is completed to a high standard.
  • Excellent presentation skills and ability to write reports both verbally and in writing.
  • Experience in using Microsoft-based software packages, CRM systems, databases, Power BI, and applications.
About Us

The NSPCC is a leading children's charity that has been working to end cruelty to children for over 100 years. We are committed to creating a world where every childhood is worth fighting for. Our Income Generation team is responsible for raising funds to support our mission, and we are seeking a highly skilled Data Insights Manager to join our Commercial Strategy Team.

We are a dynamic and innovative organization that is committed to making a difference in the lives of children and young people. We are looking for a talented individual who is passionate about data and analytics and has a proven track record of delivering insights that drive business growth.

As a Data Insights Manager at the NSPCC, you will have the opportunity to work with a talented team of professionals who are dedicated to making a difference in the lives of children and young people. You will be responsible for developing and implementing data strategies that drive business growth and inform commercial decision-making.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a highly skilled data professional who is passionate about making a difference in the lives of children and young people, we encourage you to apply for this exciting opportunity.



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