Apprentice Credit Controller

3 hours ago


Crewe, Cheshire East, United Kingdom NWF Fuels Full time

Credit Controller Opportunity

NWF Fuels is seeking an experienced Credit Controller to join our Credit Control Team in our Head Office in Crewe. The successful candidate will have a good telephone manner and experience in high volume inbound and outbound calls, with excellent attention to detail.

Key Responsibilities:

  1. Cash Collection: Actively chase all overdue B2B & B2C debt to ensure invoices due are paid on time, in line with payment terms and credit limits.
  2. Inbound Calls: Manage inbound customer and internal depot calls.
  3. Order Release: Review stopped orders regularly for release and work alongside our Sales Depots to clear any overdue balances or queries.
  4. Query Management: Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer service levels.
  5. Ledger Management: Regular debt ledger review, account reconciliations and unallocated cash.

What We Offer:

  • 25 days holiday plus bank holidays
  • 37.5 hours per week Monday – Friday with shifts between 8.30 and 17.30
  • Opportunity to purchase up to 5 extra holidays per year.
  • Monthly employee recognition awards
  • Long service awards
  • Access to free virtual fitness sessions
  • Contributory workplace pension scheme
  • Healthcare cashback plan
  • Cycle to work scheme.
  • Life assurance scheme

About NWF Fuels:

NWF Fuels is a leading fuel distributor in the UK, with a modern fleet of over 155 fuel tankers and a strategically located depot network. We supply a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers. Our focus on service and the customer is what differentiates us in the market, and it is the attitude of our people that drives this difference. We are part of the AIM's listed NWF Group, listed on the London Stock exchange.



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