Senior Business Advisor

5 days ago


Coventry, Coventry, United Kingdom Senitor Associates Limited Full time

Job Summary

Senior Consultant at Senitor Associates Limited

Key Responsibilities:

  • Escalation Point: Act as the primary point of contact for complex issues that cannot be resolved by our 1st and 2nd line support teams.
  • Issue Resolution: Collaborate with cross-functional teams to identify and implement effective solutions to complex problems.
  • Knowledge Sharing: Develop and maintain in-depth knowledge of our products and services to provide expert guidance to internal stakeholders.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance the overall efficiency and effectiveness of our support teams.

Requirements:

  • Strong Analytical Skills: Ability to analyze complex issues and develop effective solutions.
  • Excellent Communication Skills: Ability to communicate complex technical information to both technical and non-technical stakeholders.
  • Strong Problem-Solving Skills: Ability to think critically and develop creative solutions to complex problems.

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