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Administrative Support Specialist
2 months ago
Organisation: Leicestershire County Council
Work Location: Melton Short Break and Supported Living
Worker Category: Fixed location worker
Salary: Grade 5 - £23,118 to £23,505 per annum (pro rata for part-time)
Working Hours: 16 hours per week – Monday to Friday – to be arranged
Contract Type: Permanent
About the Role
The Melton short breaks and supported living service is in search of a diligent and adaptable Administrative Support Specialist.
This role requires an individual who is proactive and well-organized, capable of managing their workload independently. A friendly and empathetic demeanor is essential, as you will be interacting with various stakeholders while maintaining professionalism.
Key Responsibilities
As an Administrative Support Specialist, you will:
- Collaborate with a team to provide comprehensive administrative, technical, and secretarial support within the locality.
- Handle general office tasks, including customer service, managing incoming calls and inquiries, email correspondence, filing, and data collection.
- Prepare typed documents, reports, and correspondence from handwritten or audio notes, ensuring proper formatting and presentation.
- Greet visitors and manage telephone calls and emails to deliver exceptional customer service.
- Maintain office supplies by monitoring stock levels and placing orders as necessary.
- Assist management in ensuring effective information and data management systems are in place.
- Independently manage your workload in alignment with agreed objectives.
About You
To be considered for this position, you should possess:
- Proficiency in general office duties, including mail handling, document management, and equipment maintenance.
- Strong typing skills for producing various documents and reports.
- Excellent communication skills to provide high-quality customer care.
- Ability to work professionally in challenging situations.
- A proactive approach to managing your own workload.
Flexible Working Options
We are committed to supporting our employees in achieving a work-life balance. We are open to discussing flexible working arrangements that cater to individual circumstances while meeting the needs of the Council.
For More Information
For further details or an informal discussion about this role, please reach out to the designated contact within the Council.
Note: We reserve the right to close this vacancy early if we receive sufficient applications for the role.
