Operational Delivery Manager

2 months ago


Crewe, Cheshire East, United Kingdom Avanti West Coast Full time
Job Description

**Job Title:** Operational Delivery Manager

**Job Summary:** We are seeking an experienced Operational Delivery Manager to join our team at Avanti West Coast. As a key member of our Driver Management Team, you will be responsible for ensuring the competence of our drivers through assessment, proactive and reactive improvement plans, and application of the competency management system.

Key Responsibilities:

  • Assure the competence of drivers through assessment and improvement plans
  • Support the safe introduction of new drivers, routes, traction, and equipment
  • Implement strategies to improve operational safety performance and driver capability
  • Undertake detailed investigation of operational and occupational safety incidents
  • Formulate and deliver initiatives to improve train service performance and resilience

Requirements:

  • Minimum of 3 years' current UK mainline competence as a train driver
  • Detailed knowledge of Avanti West Coast routes, infrastructure, and rolling stock
  • Understanding of competency techniques and operational risk management
  • Basic knowledge of HR processes and practices
  • Familiarity with IT systems such as Microsoft Office applications, TRUST, Bugle, and OTDR analysis
  • A coaching leadership style and strong interpersonal skills
  • Ability to make decisions based on factual information and excellent listening skills
  • Experience in leading teams and managing people and processes

Salary: £75, rising to £79, after 6 months.



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