Culinary Operations Supervisor

4 weeks ago


Scarborough North Yorkshire, United Kingdom SEA LIFE Full time

Exciting Opportunity at SEA LIFE Scarborough

We are seeking a Food & Beverage Supervisor to enhance our guest experiences through exceptional service and operational excellence. In this pivotal role, you will report directly to the Operations Manager and be responsible for leading a dedicated team of hosts and team leaders.

Your primary focus will be on ensuring seamless catering operations that not only maximize revenue but also leave a lasting impression on our guests. You will be actively involved in daily operations at our Adventurers Grill and Beach Bites Kiosk, where your commitment to outstanding customer service and adherence to the highest food quality standards will shine.

Key Responsibilities:

  • Oversee and inspire a team to deliver top-notch service and food quality.
  • Ensure compliance with health and safety regulations, including training staff on food hygiene and temperature control.
  • Manage inventory effectively to minimize waste and optimize stock levels.
  • Coach your team to meet and exceed sales targets.
  • Participate in the duty management rota as part of the management team.

This full-time position requires flexibility to work any 5 days out of 7, including weekends and holidays.

Qualifications & Experience:

  • Demonstrated experience in managing a food and beverage team with a talent for motivating and driving performance.
  • A strong passion for delivering exceptional customer service.
  • In-depth knowledge of food safety practices, stock management, and cost control.
  • Creative mindset with a proactive approach to boosting sales.
  • Hands-on leadership style, thriving in a dynamic environment.
  • Level 3 Supervising Food Safety in Catering certification is preferred; however, Level 2 certification with relevant experience will be considered.

Benefits:

In addition to fostering creativity and innovation, you will enjoy:

  • A 25% discount in our retail shops and restaurants.
  • 40% off LEGO online purchases.
  • Merlin Magic Pass, granting free access to all our attractions worldwide for you and your loved ones.
  • Enjoy the Ride Pass, providing you and five others with a Merlin Annual Pass (Gold Edition).
  • Employee discounts of up to 55% on cinema tickets.

AMRT1_UKCT



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