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Culinary Operations Supervisor

2 months ago

Scarborough North Yorkshire, United Kingdom SEA LIFE Full time

Join SEA LIFE Scarborough as a Food & Beverage Supervisor

We are seeking an enthusiastic and experienced Food & Beverage Supervisor to manage our team in delivering exceptional guest experiences. Reporting directly to the Operations Manager, you will be responsible for leading a dedicated team of hosts and team leaders, ensuring that our catering operations run smoothly and efficiently while maximizing revenue.

Your role will be hands-on, as you work alongside your team in our Adventurers Grill and Beach Bites Kiosk. Your primary focus will be on providing outstanding customer service and upholding the highest standards of food quality, all while adhering to health and safety regulations. Training your team on food hygiene practices and temperature control will be essential.

Additionally, you will oversee stock management, minimize waste, and mentor your team to meet sales objectives. As a key member of the management team, you will also participate in the duty management rota.

This full-time position requires availability to work any 5 days from 7, including weekends and bank holidays.

Qualifications & Experience
  • Demonstrated experience in leading a food & beverage team, with a talent for motivating others and enhancing performance.
  • A strong commitment to customer service excellence.
  • Comprehensive knowledge of food safety, inventory management, and cost control measures.
  • Innovative and creative, consistently seeking new strategies to increase sales.
  • A proactive approach, thriving in a dynamic environment and setting a positive example for your team.
  • Level 3 Supervising Food Safety in Catering certification is preferred, but Level 2 certification with relevant experience will be considered.
Benefits

In addition to the opportunity to be creative and innovative, you will enjoy:

  • A 25% discount in our retail shops and restaurants.
  • 40% off LEGO online purchases.
  • The Merlin Magic Pass, providing free access to all our attractions worldwide for you, your family, and friends annually.
  • The Enjoy the Ride Pass, which grants you and 5 others a Merlin Annual Pass (Gold Edition).
  • Employee discounts of up to 55% on cinema tickets.

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