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Culinary Operations Supervisor

2 months ago


Scarborough North Yorkshire, United Kingdom SEA LIFE Full time

Join SEA LIFE Scarborough as a Food & Beverage Supervisor

We are seeking an enthusiastic and experienced Food & Beverage Supervisor to lead our dedicated team in crafting memorable experiences for our guests. In this pivotal role, you will report directly to the Operations Manager and be responsible for overseeing a team of hosts and team leaders, ensuring that our catering operations run smoothly and efficiently while maximizing revenue.

Your role will be hands-on, as you work alongside your team in our Adventurers Grill and Beach Bites Kiosk. Your primary focus will be on delivering outstanding customer service and upholding the highest standards of food quality, all while ensuring compliance with health and safety regulations. Training your team on essential food hygiene practices and temperature control will be crucial to your success.

Additionally, you will manage inventory, minimize waste, and mentor your team to achieve sales goals. As a member of the management team, you will also participate in the duty management rota.

Key Responsibilities:

  • Lead and inspire a food & beverage team to enhance performance and service quality.
  • Demonstrate a strong commitment to customer service excellence.
  • Maintain a thorough understanding of food safety protocols, stock management, and cost control measures.
  • Encourage creativity and innovation to develop new strategies for boosting sales.
  • Adopt a hands-on approach, thriving in a dynamic environment while setting a positive example for your team.
  • Possessing a Level 3 Supervising Food Safety in Catering certification is desirable; however, Level 2 certification with relevant experience will also be considered.

Benefits:

In addition to the opportunity to be creative and innovative, you will enjoy:

  • A 25% discount in our retail shops and restaurants.
  • 40% off LEGO online purchases.
  • The Merlin Magic Pass, providing free tickets to all our attractions worldwide for you and your loved ones.
  • The Enjoy the Ride Pass, which grants you and five others a Merlin Annual Pass (Gold Edition).
  • Employee pricing of up to 55% off cinema tickets.

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