Bar Team Leader
2 weeks ago
Job Summary
We are seeking an experienced and passionate Team Leader to join our team at Constellation Careers. As a Bar Team Leader, you will be responsible for leading our busy bar areas and ensuring exceptional customer service.
Key Responsibilities
- Lead and motivate a team of bar staff to deliver excellent customer service
- Ensure the bar area is fully stocked and set with the necessary equipment in a timely manner
- Conduct briefings for each shift to prepare the team for the day ahead
- Resolve customer complaints in a swift and professional manner
- Oversee the floor/retail outlet and mitigate any issues that may arise
- Motivate staff members and communicate effectively with management
- Cash-handling and administering refunds correctly
Requirements
- Previous team leader experience in a hospitality setting
- Ability to remain calm during high-volume periods
- Excellent communication and interpersonal skills
- High empathy and understanding of others
- Excellent organisation and problem-solving skills
What We Offer
- Competitive pay and paid weekly
- Opportunity to work in a fast-paced and dynamic environment
- Supportive team and comprehensive training
- Access to Health & Wellbeing Support Programmes
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