GP Practice Front Desk Assistant
3 weeks ago
Job Summary
We are seeking a highly organized and customer-focused Receptionist to join our team at Winterton Medical Practice. As a key member of our front desk team, you will provide exceptional patient care and administrative support to ensure the smooth operation of our practice.
Main Responsibilities
- Welcome patients and visitors to the practice, providing a warm and welcoming environment
- Manage patient appointments, including scheduling, rescheduling, and cancellations
- Handle patient inquiries and concerns in a professional and empathetic manner
- Process patient registration and demographic data
- Perform various administrative tasks, such as scanning, photocopying, and filing
- Assist with maintaining a clean and organized reception area
- Provide support for home visit requests and other administrative tasks as needed
Requirements
- GCSE grade A to C in English and Maths
- Experience working in a reception or administrative environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative team environment
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