GP Practice Front Desk Assistant

3 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Winterton Medical Practice Full time

Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at Winterton Medical Practice. As a key member of our front desk team, you will provide exceptional patient care and administrative support to ensure the smooth operation of our practice.

Main Responsibilities

  • Welcome patients and visitors to the practice, providing a warm and welcoming environment
  • Manage patient appointments, including scheduling, rescheduling, and cancellations
  • Handle patient inquiries and concerns in a professional and empathetic manner
  • Process patient registration and demographic data
  • Perform various administrative tasks, such as scanning, photocopying, and filing
  • Assist with maintaining a clean and organized reception area
  • Provide support for home visit requests and other administrative tasks as needed

Requirements

  • GCSE grade A to C in English and Maths
  • Experience working in a reception or administrative environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative team environment


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