Control Centre Logistics Coordinator

2 days ago


Hassocks, West Sussex, United Kingdom WESTBOURNE MOTORS Careers Full time

Westbourne Motors Careers

**About Us**

At Westbourne Motors, we're passionate about delivering exceptional customer service. Our team is dedicated to providing a seamless experience for our customers, and we're looking for like-minded individuals to join us.

**Job Summary**

We're seeking an analytical and detail-oriented individual to join our control room team as a Control Centre Logistics Planner. In this role, you'll be responsible for managing a high volume of calls, prioritizing tasks, and providing excellent customer service.

**Key Responsibilities:**

* Accept and process new breakdowns from customers digitally
* Select the best resource to send and keep customers informed during the breakdown process
* Update computer records in detail and provide quotes for repair work
* Take payments and ensure a smooth customer experience

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for growth and development
* A chance to work with a talented team of professionals

**Requirements:**

* Excellent planning and memory skills
* Ability to prioritize and organize tasks effectively
* Strong customer service skills
* Proficiency in using computer systems and software

**If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you Apply now to join our team at Westbourne Motors Careers.


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