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Third Line IT Support Specialist

2 months ago


Reigate, Surrey, United Kingdom MillsHill Recruitment Limited Full time
Job Title: 3rd Line Managed Services Engineer

Job Summary:

We are seeking a highly skilled 3rd Line Managed Services Engineer to join our team at MillsHill Recruitment Limited. As a 3rd Line Managed Services Engineer, you will be responsible for providing technical support and solutions to our clients' complex IT issues.

Key Responsibilities:

  • Provide technical support and solutions to clients' complex IT issues
  • Collaborate with the 1st and 2nd line teams to resolve technical issues
  • Develop and implement technical solutions to improve client satisfaction
  • Stay up-to-date with the latest technologies and trends in the IT industry

Requirements:

  • Proven experience as a 3rd Line Managed Services Engineer
  • Strong technical skills in M365, O365, Windows Server, Exchange, Azure AD, Networking, Sophos, Ubiquity, and Autotask
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and certifications
  • A dynamic and supportive work environment

About Us:

MillsHill Recruitment Limited is a leading provider of IT managed services. We are committed to delivering exceptional service to our clients and providing a supportive and inclusive work environment for our employees.