Support Specialist
4 weeks ago
We are looking for a highly skilled Support Specialist to join our team at beBee Professionals. The ideal candidate will have a strong ability to provide exceptional support to our customers, and will be able to handle a high volume of customer inquiries in a timely and professional manner.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide accurate and helpful information to customers regarding our products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Process customer orders and manage account information.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
What We Offer:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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