Overnight Operations Manager

3 weeks ago


Crawley, West Sussex, United Kingdom Sofitel London Gatwick Full time

At Sofitel London Gatwick, part of the esteemed Arora Group, we prioritize our workforce, fostering an inclusive and welcoming atmosphere. With a rich tapestry of over 70 languages spoken, we have cultivated a culture of excellence for all our team members.
Please ensure you thoroughly review the following job details to confirm your suitability for this position.

We treat our team like family and our guests like royalty.

We are in search of a Overnight Operations Manager who will embody our brand by not only meeting but surpassing our guests' expectations.

Key Responsibilities:

  • Proven experience as an Overnight Operations Manager or Supervisor within the hospitality sector is crucial.
  • Oversee and coordinate all operations during the night shift.
  • Assist with guest check-in and check-out processes as required.
  • Act as the primary contact for all guest inquiries and requests, both internal and external.
  • Maintain composure in challenging situations.
  • Facilitate communication across all departments, ensuring efficient collaboration and support.
  • Ensure compliance with all legal, health, and safety regulations.
  • Fulfill Duty Management responsibilities as necessary.

What We Offer:

Our Overnight Operations Manager enjoys a range of exceptional company benefits:

  • A competitive remuneration package.
  • 28 days of paid leave, with an additional 5 days after 5 years of service.
  • Discounted accommodation rates across our properties for you and your friends and family.
  • Outstanding training and development opportunities.
  • Uniform provision and complimentary dry cleaning services.
  • Complimentary meals during shifts.
  • Pension scheme participation.
  • Unmatched career advancement opportunities.

Join us as our new Overnight Operations Manager.

AMRT1_UKCT



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