Domestic Support Worker

7 days ago


Harlow, Essex, United Kingdom Excelcare Holdings Full time
About the Role

As a Housekeeping Assistant at Excelcare Holdings, you will be part of a compassionate and welcoming team. Along with the rest of the Housekeeping Team, you would ensure that the care home is always maintained to a high standard of cleanliness and is safe, comfortable, and welcoming for the people living in our care home.

Taking pride in the service you provide to the people living in our care homes will make a difference every day.

Excelcare Holdings is a family-owned Care Home group established for over 34 years. We provide the highest standards of care to older people with a range of needs, including dementia, physical disabilities, and mental health issues. By joining us, you will become one of the 'family' and in return for your dedication and hard work, you can expect:

  • Competitive hourly rate: £12.00 per hour
  • Flexible contract - you will be able to pick up shifts as and when available between Monday and Sunday
Key Responsibilities
  • Ensure that bedrooms, bathrooms, and communal areas are cleaned to a high standard at all times.
  • Undertake deep cleans as required on a rota basis to include floors, soft furnishings, fixtures, fittings, windows, and walls.
  • Dispose of rubbish.
  • Report any equipment failure or maintenance issues in line with policies and procedures.
  • Comply with COSHH and Infection Control Regulations.
  • Engage in meaningful activities with residents as part of the role and promote independence, choice, dignity, and respect at all times.
What We Are Looking For
  • A kind, compassionate approach to everything you do.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.
  • Good time management and organisation skills.
  • Flexibility, enthusiasm, and a good sense of humour.
  • An eye for detail and the ability to juggle priorities.
  • Previous experience in a cleaner or domestic role is desirable.
What We Offer
  • 28 Days holiday including bank holidays.
  • Free on-site parking.
  • Enhanced bank holiday pay.
  • Annual salary review.
  • Refer a Friend Scheme rewarding £500 for every person you refer.
  • DBS certificate paid by Excelcare Holdings.
  • Comprehensive induction programme.
  • Funded qualifications via the apprenticeship programme (where required).
  • Paid uniform.
  • Employee of the month - £100 for outstanding contribution.
  • Team appreciation week.


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