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Reception Team Supervisor
2 months ago
We are seeking a highly motivated and experienced Welcome Team Leader to join our team at Portico Corporate Reception Management. As a key member of our team, you will be responsible for supervising and motivating a team of 7, overseeing a welcome and helpdesk service.
The successful candidate will assist in the supervision and development of the Welcome Team, as well as building and maintaining excellent working relationships with those in all service lines to ensure a consistent service is provided throughout, taking full ownership for the service levels across the board.
Key Responsibilities:
- Supervise and motivate a team of 7
- Oversee welcome and helpdesk service
- Assist in the supervision and development of the Welcome Team
- Build and maintain excellent working relationships with service lines
Requirements:
- Experience of supervising the delivery of outstanding service within a corporate and public space environment
- Strong communication and organisational skills
- Good working knowledge of Microsoft Office products
- A proven track record in achieving positive results whilst managing change
What We Offer:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees
- Access to Choices, our discounts and benefits platform