Hospital Services Team Lead

4 weeks ago

Basildon, Essex, United Kingdom NHS Blood and Transplant Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Hospital Services Team Manager. This is an exciting opportunity to contribute to the delivery of exceptional patient care and make a real difference in people's lives.

Key Responsibilities
  • Lead and manage a team of staff to deliver efficient and effective 24/7 Hospital Services to a defined number of hospital users.
  • Maintain the chain of custody of blood, blood components, tissue products, and other goods as they are safely and efficiently imported and exported from the department.
  • Ensure compliance with regulatory and statutory requirements at all times and that local practice and service development is in line with regional direction and national strategy.
  • Develop and implement quality improvement initiatives to enhance customer service and meet quality standards.
  • Maintain an agreed stock level of all blood and components at the SHU.
  • Ensure equipment is fit for purpose and maintained for optimum performance.
  • Represent the SHU at various meetings on a range of topics including customer relations and provide technical advice to internal and external service users.
About You

We are looking for a candidate with significant experience of logistics and supply chain management at a supervisory level, as well as supervisory experience and experience of quality improvement initiatives. You should also have experience of working with Information Technology using Microsoft Office packages (Word, Excel, and PowerPoint).

You will need to demonstrate a willingness to undertake a Masters level qualification in Management or Transfusion Science within a year of taking up this position and a commitment to ongoing professional development (CPD).

About Us

NHS Blood and Transplant is a unique and rewarding place to work, where you can make a real difference in people's lives. We offer a comprehensive induction and training programme, competitive pension scheme, and brilliant benefits including 27 days of holiday (plus bank holidays). We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with.

We are committed to offering exceptional care to our donors and their families and take care of each other too. We focus on building our expertise so we can change lives, provide quality support, and offer fulfilling careers.

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