Hospital Services Team Lead

4 weeks ago

Basildon, Essex, United Kingdom NHS Blood and Transplant Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Hospital Services Team Manager. This role will play a critical part in the storing and distribution of blood and blood products, directly contributing to the saving and improving of patients' lives.

As a key member of our Hospital Services management team, you will be responsible for managing the staff and workload of the Stock Holding Unit (SHU) to deliver efficient and effective 24/7 Hospital Services to a defined number of hospital users.

Main Responsibilities
  1. Manage the staff and workload of the SHU to deliver efficient and effective 24/7 Hospital Services to a defined number of hospital users.
  2. Maintain the chain of custody of blood, blood components, tissue products, and other goods as they are safely and efficiently imported and exported from the department.
  3. Ensure compliance with regulatory and statutory requirements at all times and that local practice and service development is in line with regional direction and national strategy.
  4. Train and develop the staff of the SHU to deliver an excellent customer service that meets quality standards and is focused on continuous improvement.
  5. Maintain an agreed stock level of all blood and components at the SHU.
  6. Ensure equipment is fit for purpose and maintained for optimum performance.
  7. Ensure the department is able to respond correctly to any emergency situation, product recall, or other unplanned event.
  8. Represent the SHU at various meetings on a range of topics, including customer relations, and provide technical advice to internal and external service users, as required.
  9. You may be required to provide cover in times of operational difficulty.
About You

We are looking for a candidate with significant experience of logistics and supply chain management at a supervisory level, as well as supervisory experience, experience of quality improvement initiatives, and experience of working with Information Technology using Microsoft Office packages (Word, Excel, and PowerPoint).

You should also have significant study of management techniques and a willingness to undertake a Masters-level qualification in Management or Transfusion Science, which must commence within a year of taking up this position.

We are committed to creating an inclusive workplace and welcome applications from all sectors of the community.

At NHS Blood and Transplant, we are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with.

We offer a comprehensive induction and training programme, competitive pension scheme, and brilliant benefits, including 27 days of holiday (plus bank holidays).

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