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Customer Support Specialist at Bellrock

2 months ago

Leicester, Leicester, United Kingdom Bellrock Property and Facilities Management Full time

Customer Support Specialist at Bellrock

Bellrock Property and Facilities Management is a forward-thinking organization dedicated to ensuring customer satisfaction through innovative building management solutions. As a Customer Support Specialist, you will be instrumental in providing outstanding service across various communication platforms. Your key responsibilities will include:

  • Responding to inquiries from clients and contractors via phone and email
  • Processing maintenance, security, and health & safety requests
  • Tracking job status and ensuring deadlines are met
  • Addressing and resolving customer issues

To thrive in this position, you should possess excellent communication abilities, a knack for problem-solving, and meticulous attention to detail. Proficiency in computer applications and the ability to collaborate effectively within a team are essential.

We provide adaptable work arrangements and a robust benefits package designed to enhance your well-being and career development. If you are eager to contribute to a vibrant and inclusive work environment, we encourage you to consider this opportunity with Bellrock.