Senior Quotations Manager

7 days ago

Teddington, Greater London, United Kingdom Butterworth Laboratories Full time
Job Title: Senior Quotations Officer

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Industry: Contract Analytical Chemistry

Location: Teddington

Salary: £40,000 to £43,000 per annum depending on experience + Discretionary bonus scheme + Benefits

Job Type: Full-time, Permanent

Job Summary:

We are seeking a highly skilled Senior Quotations Officer to join our team at Butterworth Laboratories. As a Senior Quotations Officer, you will be responsible for fielding and processing customer enquiries and generating quotations. You will work closely with the sample processing teams and technical experts within the laboratory and communicate with existing and prospective customers.

Key Responsibilities:

  • Day-to-day supervision of the Quotations Team
  • Filtering enquiries from new clients or for new work and responding accordingly where required
  • Receiving, recording and processing work enquiries and the production of quotations, price confirmations, and price lists within the required timeframes
  • Follow-up of expired quotations
  • Analysing quotation metrics and producing reports to support Business Development activities
  • Maintaining client information on the CRM system
  • Identification of business opportunities based on client contact and information
  • Maintaining relationships with new and existing clients
  • Identifying quotation process improvements and assisting with the planning, testing and implementation of improvements
  • Supporting and working with the Business Development & Quotations Manager in the development and implementation of Business Development and Marketing initiatives
  • Carrying out client surveys, analysing the results and the production of reports to support Business Development activities
  • Assisting in the production of news bulletins and other marketing literature
  • Production of reports for Senior Management

Requirements:

  • Experience and/or understanding of analytical chemistry techniques, particularly as they relate to the pharmaceutical industry, pharmacopoeia testing methods and regulatory industry
  • BSc or equivalent in Chemistry or a related scientific field
  • Proven experience in the laboratory
  • Desired:
    • Experience working in a customer relations environment
    • Excellent communication, negotiation and leadership skills
    • Proficiency in Microsoft Office suite, CRM and LIMS software
    • Quotation administration within the pharmaceutical or contract testing industry

Benefits:

  • Full training will be provided as necessary
  • Competitive salary
  • Discretionary bonus scheme
  • 25 days annual leave + bank holidays
  • Group Pension Scheme
  • Private Medical Insurance
  • Life Insurance

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