Senior Retail Sales Associate

1 month ago

Rochester, Medway, United Kingdom Harbor Freight Tools Full time
Job Title: Senior Retail Sales Associate

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.

Key Responsibilities:
  • Provide a great customer experience by answering questions, making recommendations, and resolving issues in a timely and professional manner.
  • Handle various sales transactions, including cash, credit, and returns, while maintaining accuracy and attention to detail.
  • Encourage customers to participate in company programs and promotions, driving sales growth and increasing customer loyalty.
  • Maintain a safe, clean, and organized store environment, adhering to company standards and policies.
  • Cross-train in all areas of store operations, including stocking, sales, and customer service, to ensure a seamless customer experience.
Requirements:
  • Must be at least 18 years old.
  • Preferred: 1 year experience in retail or customer service.
  • Ability to communicate clearly with customers and associates.
  • Open availability with the ability to work evenings, weekends, and holidays, adhering to attendance policy.
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift.
About Harbor Freight Tools:

We are a 45-year-old, $8 billion national tool retailer with a passion for delivering quality and value to our customers. With over 1,500 stores in 48 states, we offer a wide range of tools and accessories, from hand tools and generators to air and power tools. We are committed to providing our customers with the right tool for the right job at the right price.

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