Customer Service Representative
4 weeks ago
£22,000-£27,000 + bonus (dependant on experience)
Full Time position
Location: Colchester Agency
Monday to Friday 9
NFU Mutual Agency is a leading provider of insurance and financial services, with a strong presence in the UK. As a Customer Service Adviser, you will play a key role in delivering exceptional customer service and driving business growth.
Key Responsibilities:- Provide exceptional customer service, handling enquiries and resolving issues in a timely and professional manner.
- Generate new business opportunities through proactive sales and service activities.
- Process customer instructions for policy amendments and record customer leads using our CRM system, Microsoft Dynamics.
- Work closely with our Financial Adviser to introduce customers to our range of financial services.
- Contribute to the success of our local agency by achieving sales targets and providing excellent customer service.
What We Offer:
- Competitive salary and bonus structure.
- Opportunities for career development and training.
- 25 days holiday plus bank holidays and an extra day for Birthday.
- Free parking at our office in Great Tey.
About Us:
NFU Mutual Agency is a part of NFU Mutual, a top ten UK insurance company and the UK's largest rural insurer. We have a strong commitment to delivering excellent service to our customers and ensuring the business is run effectively.
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