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Food Service Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Food-To-Go Department.
Key Responsibilities:- Prepare and present food and beverages to our customers, ensuring high-quality standards and excellent presentation.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Process customer transactions efficiently and accurately, maintaining a positive and friendly service.
- Upsell and promote our products and services to customers, ensuring maximum sales and customer satisfaction.
- Adhere to all food handling, safety, and sanitation standards when storing, preparing, and serving food and cleaning the department.
- Work stock, checking deliveries, stocking shelves, and maintaining a clean and organized sales floor.
- Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, and promotional displays.
- Adhere to all company policies and procedures, ensuring a smooth and efficient store operation.
- Previous experience in a similar role and/or industry is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to work in a fast-paced environment, with a keen eye for detail and a commitment to quality.
- Previous cash handling experience is preferred but not essential.
- Excellent benefits package, including holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding training and development opportunities.
- Generous staff discount in all our SPAR stores (excluding alcohol and cigarettes).
- Paid breaks and free tea and coffee.
- Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips and rotas via HR/Payroll portal.
- Wellbeing support, including access to emotional support, counselling, legal, and financial advice.
- Company pension scheme and NEST pension scheme.
- Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
- Extra holidays - purchase scheme.
- Cycle to work - bicycle purchase scheme.
- Long service awards.
