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E-Commerce Manager

2 months ago


Bristol, Bristol, United Kingdom Sustrans Full time

About the Role

Sustrans is seeking an experienced E-Commerce Manager to join its Fundraising and Supporter Engagement team. As a key member of the team, you will be responsible for driving e-commerce revenue growth through strategic planning, team management, and digital marketing initiatives.

About You

To succeed in this role, you will need to have a proven track record of leading e-commerce teams, improving customer experience, and increasing loyalty. You should also have experience working with Shopify, website content management systems, and integrations with Facebook and Amazon. Additionally, you will need to be skilled in project delivery, data analysis, and using paid and organic channels to drive sales.

What We Offer

Sustrans is a charity that values diversity, inclusion, and equality. We offer a hybrid working environment, flexible working hours, and a competitive salary package. As an E-Commerce Manager, you will have the opportunity to work with a talented team, contribute to the charity's mission, and make a real impact on the lives of people and the environment.

Key Responsibilities

  1. Develop and implement e-commerce strategies to drive revenue growth and improve customer experience.
  2. Lead and manage a team of e-commerce professionals, providing guidance, support, and development opportunities.
  3. Collaborate with cross-functional teams to ensure seamless integration of e-commerce initiatives with other business areas.
  4. Analyze data to inform e-commerce decisions, optimize marketing campaigns, and improve sales performance.
  5. Stay up-to-date with industry trends, best practices, and emerging technologies to ensure Sustrans remains competitive in the e-commerce market.

About Sustrans

Sustrans is a charity that aims to reduce inequality, promote diversity, and create a more inclusive and sustainable environment. We believe in the power of e-commerce to drive social and environmental change, and we are committed to making a positive impact on the lives of people and the planet.