E-Commerce Manager

2 months ago


Bristol, Bristol, United Kingdom Sustrans Full time

About the Role

Sustrans is seeking an experienced E-Commerce Manager to join its Fundraising and Supporter Engagement team. As a key member of the team, you will be responsible for driving e-commerce revenue growth through strategic planning, process optimization, and team leadership.

About the Team

You will work closely with colleagues in Supporter Engagement, Giving, Strategic Communications, Finance, and external agencies to achieve business objectives. This role involves line management responsibilities for two part-time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.

About You

To succeed in this role, you will need to have a proven track record of leading and motivating teams, as well as experience in e-commerce, ideally in cycling or outdoor industries. You should be skilled in project delivery, data analysis, and using paid and organic channels to increase sales. Strong communication and interpersonal skills are essential for this role.

What We Offer

Sustrans offers a true hybrid working environment, allowing you to balance work from home and occasional travel to a nearby office hub. We are committed to being a charity for everyone, reducing inequality, valuing diversity, and ensuring all people are treated with dignity and respect.


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