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Sales and Account Manager

2 months ago


Belfast, United Kingdom Selective Travel Management Full time

Job Overview

Selective Travel Management is a leading corporate travel management company that offers cost-effective travel solutions for flights, car hire, and hotels. We are seeking a dynamic and results-driven Sales and Account Manager to join our team to generate sales leads, secure new business, and support activities to retain existing accounts in line with business needs and overall strategic direction.

Key Responsibilities:

  • Contribute to business strategy, agree clear objectives in line with the business plan, and monitor progress, offering support and guidance as required, ensuring delivery in line with expectations.
  • Set the standards and consistently seek to deliver exceptional customer service each and every time.
  • Take the lead for managing the relationship for new sales, ensuring the delivery of consistent client experiences.
  • Drive contract review processes, providing subject expertise, analysis, and insights, as required, to ensure delivery in line with client expectations and SLAs.
  • Generate and follow up on leads to provide high-quality appointments to secure new business.
  • Liaise with marketing to ensure the necessary collateral and key messages are reinforced to the target market to increase awareness in line with the brand promise.
  • Attend networking events to secure new potential business development contacts.
  • Maximise conversion rates to secure high-value business in line with business strategy and goals.
  • Work with senior colleagues to agree on realistic SLAs that can be met in line with client needs.
  • Gather market intelligence to inform sales tender approach.
  • Maintain contact and undertake regular informal and formal client reviews as required.
  • Monitor market and identify tender opportunities and ensure their submission with agreed timescales and specifications.
  • Seek to identify and implement opportunities for improvement in all sales administrative forms and processes.

Requirements:

  • Experience with client account management.
  • Minimum of 2 years experience in a similar role.
  • Bid writing.
  • Computer literacy, specifically Excel.
  • Strong leadership and negotiation skills.
  • Excellent communication and interpersonal abilities.

What We Offer:

  • Monday to Friday working hours and no weekends.
  • Enhanced holiday leave entitlement.
  • Working from home allowance to help support with bills.
  • Life cover.
  • Enhanced employer pension contributions.
  • Health & wellbeing benefits, allowance towards physical and non-physical memberships, Flu vaccines, home office budget.
  • Private medical insurance including a wide-reaching health plan worth up to £2000 per employee per annum.
  • Staff travel perks including FAM trips and supplier events.
  • Tech purchase plan.
  • Support funding tuition fees for relevant further education.
  • Long service rewards and other employee recognition schemes.
  • Plus many other employee benefits.

Salary: £30K+

Remotely working must reside in the UK.