Beauty Therapist
3 weeks ago
About the Role:
We are seeking a highly skilled and passionate Beauty Therapist to join our team at Groupe Clarins. As a key member of our spa team, you will be responsible for delivering exceptional client care and providing high-quality treatments that exceed our customers' expectations.
Key Responsibilities:
- Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
- Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits, and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
- Focus on customer loyalty, keeping customers returning to the brand.
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Have the confidence to overcome selling challenges.
- Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception, and laundry area.
Requirements:
- Possess a NVQ 2 & 3 or equivalent Beauty Therapy qualification.
- Have experience in a hands-on beauty or retail role with exceptional customer service skills.
- Be comfortable in a target-driven environment.
- Be customer-focused and results-oriented.
What We Offer:
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance-based bonus.
- Career Development opportunities.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
About Us:
Groupe Clarins is a leading beauty company that values its employees and provides a supportive and inclusive work environment. We are committed to helping our employees grow and develop their careers while delivering exceptional results.
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