Brand Ambassador

3 weeks ago


Reading, United Kingdom GdC Beauty Group Full time

This year Germaine de Capuccini has seen it’s 60th anniversary, and we are expanding our UK training team. As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with exotic rituals.


We are looking for a Skin Care Ambassador ideally situated in the Berkshire region.


Key Responsibilities


  • Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
  • Deliver high quality product knowledge and build relationships with customers and team members to guide them with brand knowledge.
  • Support and motivate a team by personally having a positive, can-do attitude.
  • Achieve monthly retail targets, and lead by example, and regularly running incentive ideas.
  • Promote a culture of high standards of cleanliness within the department. Monitoring daily completion of cleaning tasks and supporting daily set up within the environment.
  • Ensure stock is presented well at all times, and display visual merchandising, to work alongside the annual marketing plan and in line with the guidance of the internal marketing team.
  • Weekly/monthly stock ordering to requirements to achieve sell out and targets.
  • Commit to ensuring treatments are delivered to the highest possible standards by completing regular assessments of team members.
  • Maintain communication with line manager in internal management team.
  • Act as an ambassador of a global brand, delivering treatments to influencers, and VIP’s.
  • Administrative duties will include maintaining a daily calendar, monitoring and reporting sales for all staff. Use of Microsoft Office, along with other administrative requirements, is key to the role. Assisting with customer transactions.
  • Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
  • To be flexible and always prepared to support the business needs when required.
  • Support at customer and industry events.


Experience and qualifications required


  • A minimum of 2-year experience within the Beauty/Spa/ retail industry as a therapist.
  • Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent
  • Advanced electrical treatment training preferred but not essential.
  • NVQ / City and Guild Level 2 with 2 years experience also considered.
  • Strong retail experience.
  • Confident with IT including power point/outlook/excel.


Qualities


The right person for our team will love a challenge. Is passionate about skincare and new technology. They will have exceptional communication and presentation skills. An ability to engage and lead a team and with the end consumer.

Self-motivated to work independently and enjoy coming together as part of a team.

Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.


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