Brand Ambassador

6 days ago

Reading, United Kingdom GdC Beauty Group Full time
Job Description

This year Germaine de Capuccini has seen it’s 60th anniversary, and we are expanding our UK training team. As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with exotic rituals.


We are looking for a Skin Care Ambassador ideally situated in the Berkshire region.


Key Responsibilities


  • Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
  • Deliver high quality product knowledge and build relationships with customers and team members to guide them with brand knowledge.
  • Support and motivate a team by personally having a positive, can-do attitude.
  • Achieve monthly retail targets, and lead by example, and regularly running incentive ideas.
  • Promote a culture of high standards of cleanliness within the department. Monitoring daily completion of cleaning tasks and supporting daily set up within the environment.
  • Ensure stock is presented well at all times, and display visual merchandising, to work alongside the annual marketing plan and in line with the guidance of the internal marketing team.
  • Weekly/monthly stock ordering to requirements to achieve sell out and targets.
  • Commit to ensuring treatments are delivered to the highest possible standards by completing regular assessments of team members.
  • Maintain communication with line manager in internal management team.
  • Act as an ambassador of a global brand, delivering treatments to influencers, and VIP’s.
  • Administrative duties will include maintaining a daily calendar, monitoring and reporting sales for all staff. Use of Microsoft Office, along with other administrative requirements, is key to the role. Assisting with customer transactions.
  • Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
  • To be flexible and always prepared to support the business needs when required.
  • Support at customer and industry events.


Experience and qualifications required


  • A minimum of 2-year experience within the Beauty/Spa/ retail industry as a therapist.
  • Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent
  • Advanced electrical treatment training preferred but not essential.
  • NVQ / City and Guild Level 2 with 2 years experience also considered.
  • Strong retail experience.
  • Confident with IT including power point/outlook/excel.


Qualities


The right person for our team will love a challenge. Is passionate about skincare and new technology. They will have exceptional communication and presentation skills. An ability to engage and lead a team and with the end consumer.

Self-motivated to work independently and enjoy coming together as part of a team.

Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.

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