Senior Skincare Specialist

4 weeks ago

Reading, United Kingdom GdC Beauty Group Full time

About the Role

We are seeking a highly skilled Senior Skincare Specialist to join our team at GdC Beauty Group. As a world-leading skincare specialist, we are loved in over 85 countries for our luxurious treatment journeys and powerful products.

The ideal candidate will have a minimum of 2-year experience within the Beauty/Spa/retail industry as a therapist, with advanced electrical treatment training preferred but not essential.

Key Responsibilities

  • Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
  • Deliver high-quality product knowledge and build relationships with customers and team members to guide them with brand knowledge.
  • Support and motivate a team by personally having a positive, can-do attitude.
  • Achieve monthly retail targets, and lead by example, and regularly running incentive ideas.
  • Promote a culture of high standards of cleanliness within the department. Monitoring daily completion of cleaning tasks and supporting daily set up within the environment.
  • Ensure stock is presented well at all times, and display visual merchandising, to work alongside the annual marketing plan and in line with the guidance of the internal marketing team.
  • Weekly/monthly stock ordering to requirements to achieve sell out and targets.
  • Commit to ensuring treatments are delivered to the highest possible standards by completing regular assessments of team members.
  • Maintain communication with line manager in internal management team.
  • Act as an ambassador of a global brand, delivering treatments to influencers, and VIP's.
  • Administrative duties will include maintaining a daily calendar, monitoring and reporting sales for all staff. Use of Microsoft Office, along with other administrative requirements, is key to the role. Assisting with customer transactions.
  • Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
  • To be flexible and always prepared to support the business needs when required.
  • Support at customer and industry events.

Qualifications and Experience

  • A minimum of 2-year experience within the Beauty/Spa/retail industry as a therapist.
  • Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent
  • Advanced electrical treatment training preferred but not essential.
  • NVQ / City & Guilds Level 3 Education and Training Certificate preferred
  • NVQ / City and Guild Level 2 with 2 years experience also considered.
  • Strong retail experience.
  • Confident with IT including power point/outlook/excel.

About Us

GdC Beauty Group is a world-leading skincare specialist, loved in over 85 countries for our luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with exotic rituals.

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