Operations Manager for Cabin Services

2 weeks ago


Heathrow, United Kingdom Meridian Business Support Full time
Position Overview:
We are seeking an experienced Duty Manager to oversee our Cabin Services operations. This role is pivotal in ensuring the effective delivery of cleaning services for aircraft, catering to both short-haul and long-haul flights.

Compensation:
£37,856.00 per annum
Working schedule: 3 days on, 3 days off, from 06:00 to 17:30
Contract: 40 hours per week, with options for permanent or temporary-to-permanent contracts.

Key Responsibilities:
- Lead and manage a dedicated team to ensure the highest standards of cleanliness and service on aircraft.
- Collaborate with team members to meet tight turnaround times and achieve operational targets.
- Conduct regular audits of aircraft to maintain compliance with industry standards and client expectations.
- Ensure all team members are equipped and briefed on their tasks to deliver exceptional service.
- Manage health and safety audits and ensure compliance with all relevant guidelines.
- Maintain effective communication with clients, providing updates on service delivery and addressing any issues promptly.
- Foster a positive team environment through regular briefings and motivational support.

Requirements:
- Proven experience in a managerial role within the airline or related industry.
- Strong leadership skills with a passion for training and developing team members.
- Ability to manage diverse shift patterns and large teams effectively.
- Commitment to maintaining high standards of service and operational excellence.

Additional Information:
Due to the nature of this position, candidates will be required to undergo a police check, a full financial credit check, and provide five years of referencing.

We encourage individuals with a strong background in operations management to consider this opportunity.

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