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Client Support Specialist
3 months ago
Customer Service Advisor - Castle Trust Bank
Join our team at Castle Trust Bank as a Customer Service Advisor, where you will have the opportunity to contribute to our innovative fintech organization. We specialize in providing tailored property mortgages, retail finance solutions, and savings accounts to a wide range of clients.
In your role as a Customer Service Advisor, you will be integral to our retail finance division, Omni Capital. Your primary responsibilities will involve managing incoming inquiries from customers and retail partners. You will assist clients with their account-related questions, balance inquiries, and payment challenges.
We are looking for individuals with a background in customer service and strong communication abilities. While experience in financial services is advantageous, it is not a prerequisite. What we value most is your enthusiasm and eagerness to learn.
In exchange for your efforts, we provide a competitive compensation package, performance-based bonuses, a comprehensive pension plan, life insurance, and options for additional annual leave. We prioritize the wellbeing of our employees, offering healthcare benefits, wellness initiatives, and perks such as discounted gym memberships.
If you seek a diverse and inclusive workplace where your contributions are recognized, Castle Trust Bank is the ideal environment for you. We are committed to being an equal opportunity employer, embracing diversity and encouraging all qualified candidates to consider joining our team.
