Digital User Researcher

7 days ago


Leeds, Leeds, United Kingdom Financial Conduct Authority Full time
User Centred Design Researcher

We are seeking a skilled User Centred Design Researcher to join our team at the Financial Conduct Authority. As a User Centred Design Researcher, you will play a key role in understanding our customers' needs and behaviours, and using this insight to inform the design of our products and services.

Key Responsibilities:

  • Conduct user research to gain a deep understanding of our customers' needs and behaviours
  • Use this insight to inform the design of our products and services
  • Work closely with cross-functional teams to ensure that user research is integrated into the design process
  • Develop and maintain a deep understanding of our customers' needs and behaviours

What We Offer:

  • 25 days' holiday per year plus bank holidays
  • Hybrid working arrangement, with the option to work from home up to 60% of the time
  • A supportive and inclusive work environment
  • Opportunities for professional development and growth

Equality and Diversity:

We are committed to creating an inclusive and diverse workplace. If you have an accessibility requirement, disability, or condition that may impact your ability to participate in the recruitment process, please contact your recruiter to discuss this further.



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