Administrative Assistant
1 week ago
Location: Woodview Child Development Centre, Crow Wood Lane, Widnes, WA8 3LZ
Hours: 37.5 hours per week Monday - Friday 9.00am - 5.00pm
Trust Location: Bridgewater Community Healthcare NHS Foundation Trust
Role type: Temporary role for 3 months with possibility of extension
Key Responsibilities:- Provide comprehensive secretarial and administrative support to the community clinics and associated health professionals and will actively participate and contribute to the development of the service
- To provide a first point of contact for NDNT service for all service user enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, prioritize and taking action as appropriate. Using knowledge to ensure confidentiality and data protection. These enquiries may require the job holder to have extensive knowledge of the clinical services they support to resolve problems. Liaising with internal services and partner agencies when necessary
- Attend and administer duties relating to panels for children with special needs, ensuring the administrative function is provided in a timely fashion; as required. Retrieving voice mails and actioning appropriately
- Be part of a central booking system to have an efficient approach to appointment management including the cancelation and rearranging of appointments
- Entering patient data into the correct clinical diary for allocations and ensuring that clinics are booked with the appropriate clinician.
- NHS experience (highly desirable but not essential)
- Experience of using Microsoft Word and other Microsoft packages to include external databases and system packages
- Self-motivated and able to work under a range of pressures.
- Excellent telephone manner and excellent customer service skills
- NVQ 3 in Business Administration or Customer Care or equivalent demonstrable experience/Education (highly desirable)
- Competitive pay rates- work this week, get paid next week
- Essential support when you need it- 24/7 365 days- call us anytime
- Multi locational- work across neighbouring Trusts
- Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
- Training and development opportunities- Keep up with the essentials and more
- Build holiday allowance for every shift you work- your work life balance is important to us
- Stakeholder pension scheme available- a flexible future for you and yours
NHS Professionals specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
We are an equal opportunities' organisation, committed to the equal treatment of all current and prospective Bank members and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
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