Current jobs related to Customer Service Representative - Luton, Luton - FirstPort (UK)

  • Customer Service Representative

    1 week ago

    Luton, Luton, United Kingdom Advancing People Ltd Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Advancing People Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, primarily those based in the German speaking region.Key...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Tenpin Ltd Full time

    Customer Service Representative OpportunityAbout the RoleWe are seeking a Customer Service Representative to join our team at Tenpin Ltd. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers have a fantastic time at our bowling centres.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for providing top-notch customer service and supporting our operational goals.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Luton, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries with a high level of professionalism and efficiency.Key Responsibilities:Provide accurate information regarding products...

  • Customer Service Representative

    1 week ago

    Luton, Luton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Luton, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...

  • Customer Service Representative

    1 month ago

    Luton, Luton, United Kingdom TUI Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Customer Operations team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the JobYou will work closely with our Airline, Retail, and Destination Teams to...

  • Customer Service Representative

    1 month ago

    Luton, Luton, United Kingdom TUI Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Customer Operations team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the JobYou will work closely with our Airline, Retail, and Destination Teams to...

  • School Customer Service Representative

    1 week ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    We are seeking a passionate and friendly Customer Service Assistant to join our team at Chartwells, the leading provider of catering and support services to the education sector.As a Customer Service Assistant, you will contribute to a fast-paced environment, working closely with our team to deliver exceptional customer experience. You will be responsible...

  • School Customer Service Representative

    2 months ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.As a Customer Service Assistant, you will be responsible for preparing high-quality food, creating...

  • School Customer Service Representative

    2 months ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.As a Customer Service Assistant, you will be responsible for preparing high-quality food, creating...

  • Customer Service Representative

    6 days ago

    Luton, Luton, United Kingdom CBRE Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at CBRE Global Workplace Solutions. As a key member of our team, you will provide exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Be a point of contact for Management teams and support with any adhoc tasks and...

  • Retail Customer Service Representative

    1 week ago

    Luton, Luton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Luton, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and...

  • Customer Service Representative

    2 months ago

    Luton, Luton, United Kingdom Europcar Full time

    Position: Customer Service Representative for Vehicle Rentals at EuropcarCompany: EuropcarEuropcar is seeking enthusiastic Customer Service Representatives for our vehicle rental operations. If you thrive in dynamic environments, enjoy engaging with customers, and are motivated by achieving goals, this opportunity could be a great fit for you.What We...

  • Customer Service Representative

    2 months ago

    Luton, Luton, United Kingdom Europcar Full time

    Position: Customer Service Representative for Vehicle Rentals at EuropcarCompany: EuropcarEuropcar is seeking enthusiastic Customer Service Representatives for our vehicle rental operations. If you thrive in dynamic environments, enjoy engaging with customers, and are motivated by achieving goals, this opportunity could be a great fit for you.What We...

  • Customer Service Representative

    1 week ago

    Luton, Luton, United Kingdom Going Forward into Employment Full time

    About the TeamAt Going Forward into Employment, we strive to make a positive impact on the lives of our customers. Our team is dedicated to providing exceptional service and support to those in need.We are seeking a highly motivated and empathetic individual to join our team as a Service Delivery Officer. As a key member of our front-of-house team, you will...

  • Customer Service Representative

    4 weeks ago

    Luton, Luton, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.Key ResponsibilitiesProvide outstanding customer service, responding to customer queries...

  • Customer Service Representative

    4 weeks ago

    Luton, Luton, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.Key ResponsibilitiesProvide outstanding customer service, responding to customer queries...

  • Customer Service Representative

    4 weeks ago

    Luton, Luton, United Kingdom Life Sciences Recruitment Full time

    Customer Service AssistantJoin our team at Life Sciences Recruitment Ltd, a global life science recruitment firm specializing in partnering with start-ups and fast-growing biotech and pharmaceutical organizations.We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team. As a key member of our customer service team,...

  • Customer Service Representative

    4 weeks ago

    Luton, Luton, United Kingdom Life Sciences Recruitment Full time

    Customer Service AssistantJoin our team at Life Sciences Recruitment Ltd, a global life science recruitment firm specializing in partnering with start-ups and fast-growing biotech and pharmaceutical organizations.We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team. As a key member of our customer service team,...

  • Customer Service Representative

    7 days ago

    Luton, Luton, United Kingdom Govia Thameslink Railway Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Assistant GPR. As a key member of our station team, you will be responsible for delivering exceptional customer service to our passengers.Key ResponsibilitiesProvide outstanding customer service to our passengers, ensuring their journey is smooth and...

Customer Service Representative

2 months ago

Luton, Luton, United Kingdom FirstPort (UK) Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at FirstPort (UK). As a key member of our Property Management team, you will be responsible for delivering exceptional customer service to our clients and stakeholders.

Key Responsibilities

  • Provide timely and expert advice to customers through various communication channels, ensuring a seamless and efficient experience.
  • Work closely with internal departments, including Property Managers, to provide professional and helpful support in line with agreed guidelines and standards.
  • Manage and resolve customer queries and issues in a timely and effective manner, ensuring a high level of customer satisfaction.
  • Collaborate with contractors and suppliers to ensure open communication and timely resolution of issues.
  • Accurately categorize and analyze customer interactions to identify areas for service improvement.
  • Communicate effectively with teams and stakeholders to ensure seamless support and resolution of customer queries.
  • Manage and document customer requests for keys, fobs, and permits, ensuring accurate and secure handling.
  • Process customer payments and maintain accurate records, ensuring confidentiality and compliance with GDPR.

Requirements

  • Demonstrable experience in delivering exceptional customer service in a property management or related industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Ability to work autonomously and as part of a team, with a high level of flexibility and adaptability.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex customer issues.
  • Proficiency in using IT systems and software, with a strong understanding of data protection and confidentiality.
  • Property management experience is desirable, but not essential, as full training will be provided.

About FirstPort (UK)

FirstPort (UK) is the UK's leading property management company, caring for our customers' homes across England, Wales, and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders, and over 1,600 Resident Management Companies.

FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.

Why Choose FirstPort (UK)?

By joining FirstPort (UK), you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance, and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future, and look after your health.

We're committed to promoting diversity at FirstPort (UK) and recruit on merit. We are an inclusive employer that prides itself in being so diverse.