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School Customer Service Representative

2 months ago


Luton, Luton, United Kingdom Chartwells - Schools Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.

As a Customer Service Assistant, you will be responsible for preparing high-quality food, creating attractive food displays, and representing our brand in a positive and professional manner. You will also be responsible for handling cash and operating the cash register, as well as complying with food handling and hygiene standards and health and safety regulations.

Key Responsibilities
  • Prepare delicious, high-quality food that delights our clients and customers
  • Create attractive food and counter displays
  • Represent Chartwells and maintain a positive brand image
  • Handle cash and operate the cash register
  • Comply with Food Handling & Hygiene standards
  • Comply with Health & Safety regulations
What We're Looking For

We are looking for an individual who is passionate about delivering excellent customer service, has a strong work ethic, and is able to work well under pressure. You will be an excellent team player, with a positive attitude and a desire to succeed in your role.

Experience within a similar catering-related role is not essential, but you will have a safety-first mindset and be able to demonstrate outstanding timekeeping and reliability.

About Chartwells

Chartwells is the leading provider of catering and support services to the education sector. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment.

We offer a comprehensive benefits package, including exclusive travel discounts, discounts on food shopping, and access to a digital GP. We also offer opportunities for career development and growth, as well as a contributory pension scheme.