Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Store Apprentice at Toolstation. As a Store Apprentice, you will play a vital role in providing excellent customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Assist customers with product selection, answering questions, and making recommendations.
- Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and sales.
- Contribute to the overall success of the store, including tasks such as restocking shelves, processing transactions, and maintaining a clean and organized store environment.
What We Offer
- A comprehensive training program, including on-the-job training and regular coaching sessions.
- A competitive salary and benefits package, including 22 days' holiday + Bank Holidays, company pension scheme, and life assurance.
- Opportunities for career advancement and professional development within the company.
- A fun and supportive work environment, with a team of like-minded individuals who are passionate about delivering excellent customer service.
Requirements
- Excellent communication and interpersonal skills.
- A strong work ethic and ability to work in a fast-paced environment.
- A willingness to learn and take on new challenges.
- A passion for delivering exceptional customer service.
What We Look For
- A hardworking and team-spirited individual who is committed to delivering excellent customer service.
- A reliable and punctual individual who can work effectively in a team environment.
- A creative and innovative thinker who can contribute to the success of the store.
- Aself-motivated individual who is eager to learn and take on new challenges.
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