Customer Service Representative

2 months ago


Wakefield, Wakefield, United Kingdom Toolstation Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Store Apprentice at Toolstation. As a Store Apprentice, you will play a vital role in providing excellent customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Assist customers with product selection, answering questions, and making recommendations.
  • Maintain a high level of product knowledge, staying up-to-date on new products, promotions, and sales.
  • Contribute to the overall success of the store, including tasks such as restocking shelves, processing transactions, and maintaining a clean and organized store environment.

What We Offer

  • A comprehensive training program, including on-the-job training and regular coaching sessions.
  • A competitive salary and benefits package, including 22 days' holiday + Bank Holidays, company pension scheme, and life assurance.
  • Opportunities for career advancement and professional development within the company.
  • A fun and supportive work environment, with a team of like-minded individuals who are passionate about delivering excellent customer service.

Requirements

  • Excellent communication and interpersonal skills.
  • A strong work ethic and ability to work in a fast-paced environment.
  • A willingness to learn and take on new challenges.
  • A passion for delivering exceptional customer service.

What We Look For

  • A hardworking and team-spirited individual who is committed to delivering excellent customer service.
  • A reliable and punctual individual who can work effectively in a team environment.
  • A creative and innovative thinker who can contribute to the success of the store.
  • Aself-motivated individual who is eager to learn and take on new challenges.


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