Senior Commercial Executive

3 weeks ago

London, Greater London, United Kingdom Financial Ombudsman Service Full time

Are you ready to elevate your career in a pivotal role?

Explore our exciting opportunities. If you find a position that aligns with your expertise, we encourage you to submit your application.

Position: Commercial Director

In this key role, you will report directly to an Executive Director and collaborate closely with other members of the Executive Committee and senior leadership. Your mission will be to establish a commercial vision, spearhead commercial initiatives, and ensure that we procure high-quality, cost-effective services from external partners to fulfill our organizational objectives.

Contract Type: Permanent

Working Hours: Full-time is 35 hours per week. We are open to discussing part-time or flexible working arrangements, so please indicate your preferences in your application.

Compensation: Starting from £124,000

Reporting Structure: Chief Finance and Risk Officer

Our hybrid work policy requires at least four days in the office every two weeks.

With a proactive approach, you will advocate for commercial efficiency, making compelling cases for value-driven decisions. Collaborating with our transformation and continuous improvement teams, you will explore innovative technologies and methodologies that enhance value.

Your responsibilities will encompass providing commercial leadership throughout the entire project lifecycle, from grasping business objectives to managing third-party service contracts and ensuring effective exit strategies.

Key Responsibilities:

  • Exerting commercial leadership and influencing senior stakeholders to make informed decisions, championing commercial initiatives.
  • Ensuring optimal pricing for services that align with our strategic goals and deliver value.
  • Formulating a comprehensive commercial strategy, endorsed by the Executive and Board, that balances immediate, mid-term, and long-term objectives.
  • Supporting the Executive Committee and Board in making sound commercial decisions while managing associated risks.
  • Providing thought leadership on external legislation impacts, such as Environmental Social Governance (ESG) and procurement regulations.
  • Representing the organization in commercial discussions with external entities, including regulatory bodies and industry events.
Collaborating with Executive members to foster a culture of commercial success.Ensuring adherence to public sector procurement regulations and adapting to future changes.Achieving value for money through clear commitments and effective management of contracts.Overseeing vendor and contract governance, including reporting and performance evaluations.Acting as the public representative of the organization in supplier relations, ensuring we are a preferred partner.Reporting supplier performance metrics to the Executive Committee.Ensuring compliance with contract terms and guiding on leveraging agreements.Leading a skilled and efficient commercial team to meet the evolving demands of our organization.Managing supplier relationships and leading negotiations and conflict resolutions.

To qualify for this role, candidates must demonstrate:

  • Extensive experience in translating organizational strategy into actionable commercial plans.
  • Proven ability to engage with Board and Executive stakeholders, driving impactful discussions.
  • Experience in leading high-value commercial negotiations while adhering to public sector regulations.
  • A strong history of contributing to strategic planning and fostering commercial efficiencies.
  • A successful track record in senior leadership roles within customer-focused organizations.
  • Effective management of core commercial teams.

Preferred Skills:

  • Strong commercial acumen, innovative thinking, and a strategic mindset.
  • Comfort in navigating the complexities of significant change initiatives.
  • Ability to communicate confidently and inspire trust among stakeholders.
  • Exceptional analytical and problem-solving capabilities, utilizing data to inform decisions.

Why Join Us?

We are a values-driven organization. Our values shape our culture, guide our decisions, and support our vision and strategy. We prioritize Purpose, Ambition, Respect, and Trust in all our endeavors. Learn more about our values.

We offer a competitive salary and a range of flexible benefits tailored to our employees. Some of the benefits include:

  • 25 days of annual leave, with options to buy or sell additional days.
  • Employer-sponsored benefits such as private medical insurance and life assurance.
  • Voluntary benefits including technology schemes and wellness programs.
  • Employee Assistance Program for personal support.
  • Opportunities for professional development and career advancement.
  • Access to a fully equipped gym (London office only).
  • Comprehensive well-being resources.
  • Beautiful office environments in prime locations.
  • Engagement in employee-led networks promoting inclusivity.

We are committed to being an inclusive employer, welcoming applications from diverse backgrounds. We believe that a diverse workforce enhances our ability to understand and resolve financial complaints effectively.

We are proud to be a Disability Confident Leader, ensuring that candidates with disabilities are given fair consideration in our recruitment process.

Learn More:

Discover more about life at our organization and our commitment to diversity and inclusion.

We wish you the best of luck with your application

About Us

Who We Are:

With fairness at the core of our operations, we embrace diversity and equality. We are an independent, not-for-profit organization dedicated to resolving disputes between financial institutions and their clients through fair decision-making.

We are an equal opportunity employer, committed to treating all applicants fairly and in accordance with the law.

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